Econnect.dcccd.edu

I Forgot My Password
If you forgot your password use these steps: Online Reset
2. Your eConnect password will temporarily be reset to your birth date in MMDDYY format.
3. For security reasons, please login to eConnect immediately and
change your temporary password to a password of your employee record. This will
not work with a different
e-mail address.
Results
If you get the fol owing screen, your password has been reset to your
birthdate in the MMDDYY format. Be sure to log in within two days
or your password will be changed to a random one.
Possible Error Messages
• Information not matching: Your Last Name, Birth Date, and
E-mail Address must match how it appears in your student
record. If receive this error message, please try again OR
contact theoffice at your preferred location.
• If you still need help refer to o
Manual Reset
If you are unable to reset your password online, please follow one of
the procedures below for requesting a manual reset. For security reasons, both your eConnect Password and Challenge Question wil be If you have a district-assigned GroupWise e-mail account: • Send an e-mail from your GroupWise e-mail account to: Type: EMPLOYEE or FACULTY (very important)
(Note: For security reasons, requests will only be accepted if sent from your own district-assigned GroupWise e-mail account.) • Upon receipt of the information, please allow one
business day for processing your request.
• Once your request has been processed, you wil be required to • If you have a valid e-mail address, you will receive an e-mail confirmation when your account has been setup If you do NOT have a district assigned GroupWise e-mail account: • Contact your division secretary or your campus evening • You wil need to provide them with your name, your or Social Security Number, and the course(s) you are currently teaching or most recently taught. • Upon receipt of the information, please allow one
business day for processing your request.
• Once your request has been processed, you wil be required to • If you have a valid e-mail address, you will receive an e-mail confirmation when your account has been setup If you have any additional questions, please contact your division Security Tip: Never send confidential/sensitive information such as
Social Security Number (SSN) or credit card/bank account information via e-mail, even as an attachment. These methods of communication can be intercepted and are not considered secure.

Source: https://econnect.dcccd.edu/help/fc/forgotPassword-FC.pdf

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